Terms and Conditions

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Products and Services

All products and services are subject to availability. We reserve the right to discontinue any product or service at any time without notice. Prices are subject to change without notice. Except in the case of Subscriptions where you will receive notice a month before the change is active.

Product descriptions and images are provided for informational purposes only and may not be entirely accurate. We make no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics, and links.

3. Orders and Payment

By placing an order, you warrant that you are legally capable of entering into binding contracts and that all information you provide is accurate and complete.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.

Payment must be received in full before products are shipped. We accept major credit cards and other payment methods as indicated on our website.

4. Subscriptions & Cancellation

Subscription Cancellation Policy: All subscriptions are billed monthly on the anniversary of your sign-up date. To prevent the automatic renewal of your subscription for the following month, you must submit a cancellation request via your account profile no later than 24 hours before your scheduled due date. You'll still have access to your subscription features until the end of the due date.

5. Delivery and Session Conduct

Delivery of digital products is via email or member portal. Please contact us if you have problems receiving your digital products and services.

For live services (Coaching, Hypnosis, Tarot):

• Punctuality: Sessions will begin and end at the scheduled time. If you are late, the session will still end at the scheduled time and no pro-rata refund will be provided.

• No-Show Policy: Failure to attend a scheduled session without 24 hours' notice will result in the forfeiture of the session fee.

• Technical Issues: We are not responsible for delays caused by your internet connection or hardware. If a technical failure on our end prevents a session, it will be rescheduled at no extra cost.

6. Returns and Refunds

Due to the nature of digital products and time-based services, we do not offer refunds for "change of mind" once a digital product has been accessed or a service has commenced.

• Consumer Guarantees: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For a "major failure" of service, you are entitled to a refund or compensation.

• Processing: Approved refunds will be processed within 5-10 business days.

7. Privacy Policy

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our service, you consent to the collection and use of your information as described in our Privacy Policy.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of our company or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Our total liability for any claim arising from your use of our products or services shall not exceed the amount you paid for the specific product or service.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of our products or services or your violation of these terms.

11. Professional & Medical Disclaimer

• Not Medical Advice: You acknowledge that the Provider is a Coach, Hypnotist, and intuitive reader, not a licensed medical doctor, psychiatrist, or psychologist. These services are not a substitute for professional medical or mental health advice, diagnosis, or treatment.

• Spiritual Services: Tarot readings and intuitive services are provided for entertainment and self-development purposes only.

• No Guarantees: While coaching and hypnosis are designed to facilitate personal growth, individual results vary. We make no guarantees regarding specific life, health, or financial outcomes.

12. Hypnosis Safety & Consent

• Safety Warning: You must never listen to hypnosis recordings or engage in a live hypnosis session while driving, operating machinery, or engaged in any activity that requires your full attention.

• Environment: It is your responsibility to ensure you are in a safe, quiet, and private environment for the duration of a session.

• Informed Consent: By booking a hypnosis session, you voluntarily consent to the use of hypnotic suggestion and affirm that you are not aware of any medical or mental condition (such as epilepsy or psychosis) that would make hypnosis inadvisable.

13. Client Conduct & Termination

We reserve the right to terminate any session or coaching relationship immediately, without a refund, if the Client:

• Engages in abusive, threatening, or inappropriate behavior.

• Is under the influence of alcohol or non-prescription drugs during a session.

• Displays needs that fall outside the Provider's scope of practice (in which case a referral to a medical professional may be suggested).

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration or in the courts of Australia.

15. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the new terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our contact page or email us directly at info@gaylynmorgan.com.

17. EU/EEA Consumer Rights Addendum

If you are a consumer residing in the European Union (EU) or European Economic Area (EEA), the following additional terms apply to you and supersede any conflicting terms in this agreement:

A. Right of Withdrawal Under EU consumer protection law, you generally have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day of the conclusion of the contract.

B. Exemption and Waiver of the Right of Withdrawal Please note the following legal exemptions to your 14-day right of withdrawal:

• Digital Products (e.g., Meditation Recordings): By purchasing and downloading/accessing digital content, you expressly consent to the immediate performance of the contract and acknowledge that you will lose your right of withdrawal once the download or streaming of the digital content has begun.
• Live Services (e.g., Tarot, Hypnosis, Coaching): If you book a service that is scheduled to take place and be fully performed within the 14-day withdrawal period, you expressly request and consent to the immediate performance of the service. You acknowledge that once the service has been fully performed, you lose your right of withdrawal.

C. Data Protection (GDPR) We process your personal data in strict compliance with the General Data Protection Regulation (GDPR). You have the right to access, correct, delete, or restrict the processing of your personal data. For detailed information on how your data is handled, stored, and your rights, please review our comprehensive Privacy Policy.

D. Governing Law for EU Consumers While Section 14 states this agreement is governed by the laws of Australia, if you are a consumer resident in the EU, you will additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. You may bring legal proceedings in the courts of Australia or in the competent court of your country of residence.